From one report:
A man came to our front door on Josephine Street tonight at 6 p.m. claiming to be the new account manager for AT&T wanting to discuss new service for us. He was wearing dark blue and a jacket with a hood. He had a pull-tag "badge" and a clipboard and kept firing off questions about our internet service. He had a partner on the sidewalk. We sent a note out earlier, because it just seemed fishy, but came across this alert about similar activity in Inman Park. Seems this ploy has been working the neighborhood.
The article includes these suggestions from AT&T:
- All reps must have an AT&T Solution Providers ID. These are authorized AT&T Solutions Providers and not AT&T employees; therefore they will NOT have an AT&T vehicle.
- If any customer is concerned about the validity of an AT&T Solutions Provider, they should state that they are not interested and shut the door (our Solution Provider Agents are expected to be respectful, courteous, and leave the customer’s premise). If still concerned, the customer should call 1-800-288-2020 to report their concern to AT&T.
Be safe, everyone!